We guarantee to refund any item you are not completely happy with when you return it to us in unused and saleable condition, within 14 days of receipt.
Refunds will be credited to your original method of payment.
For personalised items we recommend that you check your order details carefully before processing your payment.
*Please note, personalised items cannot be returned unless the product is faulty.
How Do I Make A Return?
Returns are simple and easy. If you are not completely happy with your purchase, you can return it by post within 14 days of receipt.
What About My Delivery Charge?
If we have made a mistake on an item sent to you or it is faulty, damaged, of unsatisfactory quality or unfit for purpose, we will refund the delivery charges you have paid to receive that item unless it was sent to you with other items which you are not returning.